To restart Netflix on Sky, the most reliable method is to reboot your Sky Q box. Here's how:
-
Press Standby: Use your Sky Q remote and press the Standby button.
-
Unplug the Box: Switch off and unplug your Sky Q box from the mains power socket.
-
Wait: Leave the box unplugged for at least 30 seconds. This ensures a complete power cycle.
-
Plug Back In: Plug the Sky Q box back into the mains power socket.
-
Switch On: Switch the Sky Q box back on at the mains.
Important Note: After restarting, some Sky Q features may take up to 5 minutes to return to full functionality. This is normal.
Why This Works: Rebooting clears temporary files and processes that may be causing Netflix to malfunction on your Sky Q box. It's a simple but effective troubleshooting step.
