Software handover is the process of transferring a software system from one party to another. This transfer involves much more than just handing over the code; it's a comprehensive process tailored to the specific circumstances. According to research [3][9], the nature of a software handover varies greatly depending on several key factors.
Key Factors Influencing Software Handover
The specific approach taken during a software handover is heavily influenced by the following factors:
- The parties involved: Who is transferring the software and who is receiving it? Is it a transfer between development teams within the same company or an external transfer to a client?
- System criticality: How important is the software to the business or operation? A critical system will require a much more thorough and careful handover process.
- Lifecycle phase: Is the software in the development, testing, or maintenance phase? The stage of the software's lifecycle greatly affects how the handover is managed.
- System knowledge: How well does the receiving party understand the software? Insufficient knowledge requires more documentation and training during handover.
- Technology used: The specific technologies used in the software can impact the handover process. Different technologies might necessitate particular expertise for the receiving party.
- Other Factors: This might include the complexity of the software, associated infrastructure, and existing processes.
Elements Typically Included in a Software Handover
A comprehensive software handover often includes the following:
- Source code: The complete and up-to-date source code of the software.
- Documentation: Detailed documentation covering aspects like:
- Architecture of the system
- Design decisions made during development
- Installation and configuration guides
- User manuals for the system
- API documentation, if applicable
- Maintenance and troubleshooting guides
- Test plans and results: Evidence of testing done on the system and any identified bugs
- Databases and schemas: All relevant information on databases and schemas used by the software.
- Deployment scripts and automation: Instructions and scripts for deploying the software to production.
- Infrastructure details: Information on hardware, servers, or cloud configurations.
- Training and support: Training sessions and ongoing support to ensure the receiving party can efficiently operate and maintain the software.
- Access and permissions: Necessary access credentials to servers, code repositories, and other resources.
Why is Software Handover Important?
A well-executed software handover ensures:
- Continuity: Smooth transition from one party to the next, avoiding disruptions.
- Maintainability: The receiving party can operate, maintain, and improve the software effectively.
- Reduced risk: Minimizing potential problems or downtime due to a poorly managed transfer.
- Knowledge transfer: Ensuring that essential information about the software is effectively transferred.
- Operational readiness: Enables the receiving party to operate the software confidently and efficiently.
In summary, software handover is a crucial process that requires careful planning and execution to ensure a successful transition. The specific approach will depend greatly on the factors outlined above.
