How Do I Report a Trade on Steam?

To report a problematic trade on Steam, you should report the user involved directly through their Steam Community profile.

While you might think of using Steam Support, reporting a scammer through the Steam Community will always be better than submitting a Steam Support ticket containing your report. A community report includes the best information about the interaction between the accounts, and is quicker to review and act on.

Here's a breakdown of the process:

Reporting a User via Their Steam Profile

The most effective way to report an issue related to a trade, especially if it involves a scam or fraudulent activity, is to report the specific user's Steam profile.

• Locate the User's Profile: Find the profile of the user you traded with. You can usually do this through your Friends List, recent players list, or your trade history.

• Access the Report Option:

  1. Go to the user's Steam Community profile page.
  2. Click the "More" dropdown button located towards the top-right of their profile, just below their level and badges.
  3. Select "Report Player" from the dropdown menu.

  [Example: Steam User Profile - Report Button]

• Select the Reason: A window will pop up asking for the reason for your report. Choose the most appropriate category that describes the issue with the trade, such as:

  • Scamming (This is common for fraudulent trades)
  • Attempting to Scam
  • Hijacked Account
  • Other reason

• Provide Details: After selecting a category, you will be prompted to provide more details. Be specific about what happened during the trade. Including screenshots or links to trade offers can strengthen your report, but focus on clearly describing the fraudulent behavior or issue.

• Submit the Report: Follow the prompts to submit your report.

Why Use Community Reporting?

As highlighted in the reference, reporting directly through the user's Community profile is the recommended method for issues like scamming related to trades because:

• Better Information: It automatically includes crucial data about the accounts involved and their recent interactions, which is vital for investigation.
• Faster Review: These reports are typically reviewed more quickly than reports submitted via general Support tickets.

This direct reporting method allows Steam's moderation team to quickly see the context and details needed to investigate the problematic trade and the user's account.

What Information Helps Your Report?

While the system collects account data automatically, providing details in your report is still helpful. Consider including:

• The specific date and time of the trade attempt or completion.
• What items were involved.
• A brief description of the user's behavior (e.g., deceptive language, broken promises).
• Links to relevant chat logs or profile comments if applicable (though focus on the built-in report details).

By reporting through the user's profile, you leverage the system designed specifically for addressing problematic user behavior like trade scams, ensuring your report has the best chance of being reviewed and acted upon promptly.