To install the SURFboard Central app, download it from your mobile device's app store and follow the initial setup steps, ensuring Location Services are enabled for the first-time installation.
The SURFboard Central app is designed to help you set up and manage your ARRIS SURFboard devices, such as modems and routers. Installing the app is the first step in getting your device configured and accessing its features.
Installing the SURFboard Central App: Step-by-Step
Installing the SURFboard Central app is a straightforward process that begins with downloading it onto your compatible mobile device.
Here are the steps to get the app:
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Download the App: Go to the app store on your mobile device.
- If you have an Apple device (iPhone, iPad), open the App Store.
- If you have an Android device, open the Google Play Store.
- Search for "SURFboard Central" and download the official app.
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Open the App: Once downloaded, locate the SURFboard Central app icon on your home screen and tap it to open.
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Start the Setup: When the app opens, you will typically see an introductory screen. Tap the SURFboard icon displayed on the screen, and then tap the Get Started button to begin the initial setup process.
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Handle Notifications: You may see an Allow notification pop-up. Respond to this based on your preference for receiving app notifications.
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Enable Location Services: This is a required step for the first-time setup installation. When prompted, you must enable Location Services for the SURFboard Central app. This is necessary for the app to properly detect and configure your SURFboard device during the initial setup. Ensure Location Services are enabled in your device's system settings if not prompted directly in the app.
Once these initial steps are completed, the app will guide you through connecting and configuring your specific ARRIS SURFboard device.
Where to Find the App
You can find the SURFboard Central app on the primary app platforms:
| Platform | App Store |
|---|---|
| Apple (iOS) | App Store |
| Android | Google Play Store |
Following these steps will successfully install the SURFboard Central app on your mobile device, preparing you to set up and manage your ARRIS SURFboard equipment.
