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What is the Problem Statement in System Analysis?

Published in System Analysis 3 mins read

In system analysis, a problem statement is a concise description of the issues or difficulties that the current system or situation faces, forming the basis for initiating a system development project.

Understanding the Problem Statement

Based on the provided reference, a problem statement in system analysis serves to clearly articulate the issues within an existing system or process. It goes beyond merely identifying a symptom; it delves into the core of the issue to understand its impact and significance.

According to the reference:

  • It will outline the negative points of the current situation.
  • It will explain why this matters.
  • A good problem statement will usually also make some effort at paving the way towards a solution.
  • Problem statements are usually kept between 100 and 400 words long.

Essentially, it captures the gap between the current, problematic state and the desired future state. This document is critical because it justifies the need for analysis and potential system changes.

Key Components

A robust problem statement in system analysis typically includes:

  • The Problem: A clear description of what is wrong, inefficient, or lacking in the current system or process. This outlines the negative points of the current situation.
  • The Impact: An explanation of the consequences of the problem. This addresses why this matters, detailing the costs, inefficiencies, lost opportunities, or other negative effects on the organization, users, or stakeholders.
  • The Goal/Objective (Implicit or Explicit): While not a full solution, a good problem statement often hints at what a successful outcome would look like or the direction a solution should take, thereby paving the way towards a solution.

Importance in System Analysis

The problem statement is the foundational step in the system development life cycle (SDLC). It ensures that:

  • Everyone involved understands the core issue being addressed.
  • The project remains focused on solving the right problem.
  • Success can be measured against the defined problem and its impact.
  • Resources are allocated effectively towards addressing a significant need.

By clearly defining the problem and its importance, analysts can then proceed to gather detailed requirements for a new or modified system that effectively resolves the outlined issues. The typical length constraint (100-400 words) encourages conciseness and focus.

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