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How to Set Up Cash Drawer on Toast?

Published in Toast Cash Drawer Setup 4 mins read

Setting up a cash drawer on Toast typically involves configuring it through a connected receipt printer within the Toast Web platform.

Here's how to begin the process of setting up a cash drawer by configuring its associated printer:

Steps to Initiate Cash Drawer Setup via Printer Configuration

The primary method for setting up a cash drawer in Toast is by linking it to a receipt printer. This is because most cash drawers connect directly to compatible printers. The initial steps involve accessing the cash drawer settings and then proceeding to configure the printer.

  1. Access Toast Web: Log in to your Toast Web account. This is the central administrative portal for managing your Toast system.
  2. Navigate to Cash Drawer Settings: Within Toast Web, navigate through the menu options to reach the cash drawer configuration area. The path is: PaymentsPayment methodsCash overviewCash drawersView cash drawers. This action opens the Cash drawers page, where you can manage your existing cash drawers.
  3. View Printer Configurations: On the Cash drawers page, you will need to access the printer settings, as cash drawers are typically configured through their linked printers. Select the View all printers link. This will take you to the page where you can manage printer configurations, which are essential for your cash drawers to function correctly.
  4. Add a New Printer: To set up a cash drawer that uses a new or unconfigured printer, you'll need to add that printer's configuration. Select the + Add button on the printer configuration page. This initiates the process of setting up a new printer profile.
  5. Configure Basic Printer Information: In the subsequent step, you will be directed to the Printer configuration page. Here, you need to enter the basic configuration information for the printer. This includes details necessary for Toast to communicate with the printer and, consequently, the connected cash drawer.
  • Tip: Ensure the printer you are configuring is physically connected to your network and the cash drawer is properly plugged into the printer's cash drawer port (usually an RJ12 connector).

Once the basic printer configuration is complete, you will typically proceed to define how this printer is used within your restaurant profile and terminals, linking it to specific order types or service areas, which in turn allows the cash drawer connected to it to function with cash transactions.

Step Action Location in Toast Web Purpose
1 Access the platform Toast Web Log in to the administrative interface
2 Navigate to Cash Drawer Management Payments > Payment methods > Cash overview > Cash drawers Access the list of configured cash drawers
3 View Linked Printer Configurations From the Cash drawers page, select View all printers Manage printers that trigger cash drawers
4 Initiate New Printer Setup On the printer list page, select + Add Begin adding a configuration for a new printer
5 Enter Printer Details Printer configuration page Define the technical setup for the printer

Setting up the printer is the foundational step for enabling cash drawer functionality on Toast. Additional steps will involve assigning this printer configuration to specific devices or revenue centers and ensuring the cash drawer opens when appropriate cash transactions are processed.

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