If Windows is completely unresponsive and you can't use standard methods, you can't directly print screen. Print Screen functionality depends on the operating system. If Windows isn't working, the Print Screen function won't work either.
What "Not Working" Means Matters:
Before concluding it's impossible, clarify how Windows isn't working. Different levels of malfunction require different approaches:
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Windows Crashed (Blue Screen/Black Screen): If you are experiencing a blue screen of death (BSOD) or a black screen and the system is unresponsive, no, you cannot print screen. The operating system is not functioning correctly to capture and save the screen.
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Application Not Responding: If a specific application is frozen, but Windows is otherwise responsive, you can try the standard methods of print screening (see below), but they may not capture the frozen application correctly.
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Boot Loop/Can't Start Windows: If Windows isn't even starting, there's no way to print screen.
What to do Instead:
Since printing the screen is impossible without a functioning OS, consider alternative strategies:
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Take a Photo with Another Device: The most straightforward method is to use a smartphone, tablet, or other camera to take a picture of the screen. This is a simple workaround when all else fails.
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For Blue Screen Errors: If you're getting a Blue Screen of Death (BSOD), carefully note the error message and any stop codes displayed. These codes are crucial for troubleshooting the underlying problem. Photographing the BSOD with your phone is a good way to record this information.
What if Windows is Partially Working?:
If Windows is partially functional (e.g., some programs work, but others don't, or the Print Screen button seems unresponsive), try these:
-
Standard Print Screen: Press the
PrtScn
key (usually located near the top-right of your keyboard). This copies the entire screen to the clipboard. Then, open an image editing program like Paint (if it's working) and paste (Ctrl + V
) to save the image. -
Alt + Print Screen: Press
Alt + PrtScn
to capture only the active window, instead of the entire screen. Paste as described above. -
Windows Key + Print Screen: As noted in the provided reference, pressing
Win + PrtScn
captures the screen and automatically saves it as a file (usually in your Pictures/Screenshots folder). This is a good option if your clipboard functionality is unreliable. -
Snipping Tool: If it's working, use the built-in Snipping Tool (search for "Snipping Tool" or "Snip & Sketch"). This allows you to select a specific area of the screen to capture.
In Summary: You can only print screen if Windows is at least partially functional. If Windows is completely crashed, use an external camera to capture what's on the screen.