To change your UPC Mail password, the primary method involves accessing your My UPC account.
The exact steps you take depend on whether you have already completed the account update process that links your My UPC and UPC Mail accounts.
Changing Your Password Based on Account Status
The reference highlights two main scenarios for resetting your UPC Mail password:
- If you haven't completed the account update process: If you have forgotten your UPC Mail password and haven't yet gone through the update process to link your accounts, you will need to log in to My UPC and reset your UPC Mail password from there. This implies that even if you forgot the email password before the update, the recovery process starts within My UPC.
- If you have already completed the account update process: If your My UPC and UPC Mail accounts are already linked through the update process, you can reset your password. The reference states you can "reset your password above," which, in the context of the original source, likely refers to a specific password reset link or section available after the update process is complete and the accounts are integrated. The core action remains resetting it through the My UPC environment.
Here's a simplified breakdown:
| Account Status | Action Required |
|---|---|
| Not yet updated/linked | Log in to My UPC and reset your UPC Mail password. |
| Already updated/linked (My UPC & UPC Mail) | Access the password reset feature, typically within My UPC or via a specific link for linked accounts. |
General Steps (Based on Reference)
While specific button names or links might vary, the fundamental requirement is using your My UPC account.
- Access My UPC: Navigate to the login page for My UPC on the relevant service provider's website (e.g., Sunrise in Switzerland, which absorbed UPC).
- Log In: Enter your My UPC login credentials. If you have trouble logging into My UPC itself, you may need to use the password recovery options for My UPC first.
- Locate Password Reset: Once logged into My UPC, look for sections related to "My Products," "Account Settings," or specifically "Email Accounts."
- Reset UPC Mail Password: Find the option to manage your UPC Mail account or reset its password. Follow the on-screen prompts to create a new password.
Remember, according to the reference, even if you forgot your UPC Mail password before updating, the path to resetting it is through logging into My UPC. If you have completed the update, the reset is also available, presumably through a streamlined process now that the accounts are linked.
For the most accurate and up-to-date steps, always refer to the official support or account management pages on the service provider's website associated with your UPC Mail account.
