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What is an Interaction Model?

Published in User Interface Design 2 mins read

An interaction model serves as the fundamental structure or blueprint dictating how a product or system behaves, specifically based on understanding known user actions and needs.

Understanding the Interaction Model

In the realm of product design and system development, the term "interaction model" refers to the underlying framework that defines the expected user experience. It's not merely a description of individual actions (like clicking a button) but the overarching pattern and principles that govern the relationship between the user and the system.

Based on the provided reference, an interaction model:

  • Provides Underlying Structure: It acts as the foundational blueprint for how the product functions and responds.
  • Based on Known User Behavior: It is designed considering how users typically interact with systems or how they are expected to interact with this specific product.
  • Guides Key Aspects: It provides a model for the structure, consistency, direction, and feedback within the product.

Why is an Interaction Model Important?

Developing a clear interaction model is crucial because it aims to:

  • Ensure Predictability: Users can anticipate how the system will react to their actions, reducing confusion and frustration.
  • Promote Consistency: Similar actions or situations within the product yield similar results, making the system easier to learn and use.
  • Direct User Flow: It guides users through tasks efficiently and intuitively.
  • Provide Clear Feedback: Users understand the outcome of their actions.
  • Facilitate User Flow: Ultimately, the goal is to help users achieve a state of "flow," where they are fully immersed and productive without being distracted by usability issues.

Think of it like the rules of a game – they define what actions are possible, how the game responds, and how players progress towards the goal. A well-defined interaction model does the same for a digital product or system, creating a predictable and effective experience.

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