Generally, you can return most items purchased at Walmart, provided they meet the eligible return window criteria. However, there are specific types of items that are exceptions and typically cannot be returned in-store.
Walmart's return policy allows customers to bring back a wide variety of merchandise they purchase. This includes everything from clothing and electronics to home goods and toys. The ease of returning items is a key part of the shopping experience for many customers.
Items You Can Typically Return
A large majority of items sold by Walmart are eligible for return in-store. This typically covers standard retail merchandise. For instance, if you buy a shirt, a video game, or a kitchen gadget, you can usually return it to a physical Walmart store.
Items You Generally Cannot Return In-Store (Exceptions)
Based on the provided reference, several categories of items are specifically excluded from in-store returns. These items require alternative return methods or may not be returnable at all depending on their condition and the specific policy for that item type.
Here are the types of items you generally cannot return to a Walmart store, as noted in the reference:
| Item Category | Reason for Exception (from reference) | Notes |
|---|---|---|
| Freight Items | Explicitly listed as an exception to in-store returns | These are typically large items shipped directly. |
| Oversized Items | Explicitly listed as an exception to in-store returns | Items too large to handle easily in a standard store return process. |
| Heavy Items | Explicitly listed as an exception to in-store returns | Items too heavy for standard in-store handling. |
| Major Appliances | Explicitly listed as an exception to in-store returns | Large appliances like refrigerators, washing machines, etc. |
| Some Marketplace Items | Explicitly listed as an exception to in-store returns | Purchased from third-party sellers on Walmart.com. |
| - Luxury Goods | Example of a Marketplace item exception | Often have specific return processes or restrictions. |
| - Hazmat Items | Example of a Marketplace item exception (hazardous materials) | Safety regulations prevent standard returns. |
| - Perishables | Example of a Marketplace item exception (items that spoil) | Cannot be returned once sold due to spoilage risk. |
It is also crucial that any item you wish to return, even those that are typically returnable, falls within its eligible return window. This window varies by item type and can range from 15 to 90 days. Checking the specific return policy for the item you purchased is always recommended.
If you have a Walmart account and purchased the item online or linked it to your account, managing returns and checking eligibility might be easier.
