A common reason your Samsung washing machine might not be draining water is often related to blockages in the drainage system. Specifically, issues with the drain pump filter are frequently the cause.
Common Causes for Drainage Problems
Based on troubleshooting information, the primary culprits behind a Samsung washer failing to drain are typically:
- Clogged Drain Pump Filter: This filter traps lint, debris, and foreign objects (like coins, buttons, or socks) that can block the flow of water from the drum to the drain hose. If this filter is blocked, water cannot be pumped out.
- Blocked or Kinked Drain Hose: While not explicitly detailed in the provided text excerpt, a kinked, twisted, or obstructed drain hose is another common reason water won't drain properly. Ensure the hose isn't bent and that the end is not inserted too far into the drain standpipe.
Troubleshooting Steps
The provided reference highlights checking the drain pump filter area as a key troubleshooting step. Here’s how you might address this based on the information:
- Locate the Drain Pump Filter: This is usually found at the bottom front of the washing machine, behind a small access panel or cover.
- Prepare for Water: Have towels and a shallow container ready, as opening the filter can release residual water from the drum.
- Drain Residual Water: Many models have a small drain tube near the filter. The reference mentions instructions like turning something "Clockwise. Then close the tube cap and reinsert the tube." This suggests draining the water from this tube before fully removing the main filter.
- Clean the Filter: Once the water is drained, carefully unscrew and remove the drain pump filter. Clean off any lint, debris, or foreign objects stuck to it.
- Check the Filter Cavity: Look inside the filter housing for any objects or blockages.
- Reinstall: Screw the clean filter back in place. Ensure it is properly seated and tightened to prevent leaks. The reference mentions to "Close the filter cover" after reinserting the tube and filter.
- Run a Test Cycle: "Once you've completed all of these troubleshooting tasks try running a test cycle on the washer." This helps verify if the drainage issue is resolved.
Summary of Checks:
| Component | Potential Issue | Action Based on Reference |
|---|---|---|
| Drain Pump Filter | Clogged with debris | Inspect and Clean |
| Residual Drain Tube | Holds remaining water | Drain water, close/reinsert |
| Filter Cover | Needs to be secured | Close properly |
Addressing a clogged drain pump filter is a frequent solution for a Samsung washing machine that won't drain. If cleaning the filter doesn't resolve the issue, check the drain hose for kinks or blockages. If problems persist after these checks, there might be an internal issue requiring professional service.
