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Why is my electric water heater not working?

Published in Water Heater Repair 3 mins read

If you're not getting hot water from your electric water heater, the most common culprit is a tripped breaker.

Here's a breakdown of potential causes and what you can do:

Troubleshooting Your Electric Water Heater

Here's a step-by-step guide to help you diagnose why your electric water heater isn't working:

  1. Check the Circuit Breaker: This is the first and easiest step. Go to your electrical panel and look for the breaker labeled "Water Heater."

    • Tripped Breaker: If the breaker is in the "off" or "tripped" position (often halfway between on and off), flip it all the way to the "off" position and then back to the "on" position to reset it.
    • Testing: If the breaker immediately trips again, there's likely a short circuit, indicating a more serious problem requiring a qualified electrician.
    • Solution: If resetting the breaker restores power, your water heater should start heating again. Give it some time to heat the water.
  2. Heating Element Failure: Electric water heaters typically have two heating elements (an upper and a lower). If one or both fail, the water won't heat properly.

    • Testing: Testing heating elements requires a multimeter and some electrical knowledge. If you're not comfortable working with electricity, it's best to call a qualified electrician.
    • Solution: If a heating element is faulty, it needs to be replaced.
  3. Thermostat Issues: The thermostat controls the heating element. If it's malfunctioning, it might not be sending power to the heating element.

    • Testing: Thermostats can also be tested with a multimeter.
    • Solution: A faulty thermostat needs to be replaced.
  4. Power Supply Problems: Though less common, there could be an issue with the wiring or electrical supply to the water heater.

    • Troubleshooting: Check for loose connections or damaged wiring. Warning: Electrical work can be dangerous. If you're not experienced, call an electrician.
    • Solution: An electrician can diagnose and repair any electrical issues.
  5. Sediment Build-Up: Over time, sediment can accumulate at the bottom of the water heater tank. This can insulate the heating elements, making them less efficient and potentially causing them to burn out prematurely.

    • Prevention/Solution: Regularly flushing your water heater (typically once a year) can help prevent sediment build-up. If there's already a significant amount of sediment, it might contribute to heating problems.

Important Safety Note: Working with electricity can be dangerous. If you are not comfortable performing any of these steps, it is best to contact a qualified electrician.

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