Here's how to reset your Windows Hello PIN:
- Sign in using an alternate credential: You'll need to sign in to your Windows 10 account using another method, such as your password, since you can't use the PIN. This confirms your identity.
- Open Settings:
- Click the Windows "Start" button.
- Select the "Settings" icon (it looks like a gear).
- Navigate to Sign-in options:
- In the Settings window, click on "Accounts".
- In the left sidebar, select "Sign-in options".
- Reset your PIN:
- Find the "PIN (Windows Hello)" section.
- Click "I forgot my PIN".
- Follow the on-screen instructions to reset your PIN. You might be asked to verify your Microsoft account with a code sent to your email or phone number.