To fix your Windows Hello PIN, you'll need to reset it through your sign-in options. Here's how:
-
Sign in using an alternate credential: If your PIN isn't working, use another method to sign in to your Windows 11 account (e.g., password).
-
Open Settings: Once signed in, access the Settings app. You can do this by searching for "Settings" in the Start menu.
-
Navigate to Sign-in options: In the Settings app, go to Accounts and then select Sign-in options.
-
Reset your PIN: Locate the PIN (Windows Hello) option. You should see a button labeled I forgot my PIN. Click on it.
-
Follow the on-screen instructions: You will be guided through a process to verify your identity (usually through your Microsoft account password or a verification code sent to your associated email or phone number). After verification, you'll be able to create a new PIN.
In summary, reset your Windows Hello PIN via Settings > Accounts > Sign-in options > PIN (Windows Hello) > I forgot my PIN.
