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How do I remove the Yale lock from my account?

Published in Yale Home App Management 3 mins read

To remove a Yale lock from your account, you need to use the Yale Home App and remove yourself from the lock's guest list. This action effectively disconnects the lock from your user profile within the app.

Here are the steps to follow based on the official process:

Steps to Remove Your Yale Lock

Removing a lock from your account is a straightforward process performed directly within the Yale Home App. This is typically done when you are selling the lock, moving, or transferring ownership.

Here's a breakdown of the required actions:

  1. Open the Yale Home App: Start by launching the Yale Home App on your smartphone or tablet.
  2. Navigate to the Lock: In the app, locate and select the specific Yale lock you wish to remove from your "keychain" or list of connected devices.
  3. Access the Guest List: Within the lock's settings or details screen, find the option to view or manage the "guest list" or "users."
  4. Select Your Contact: Find your own name or profile within the list of authorized users or guests. As the account holder, you will typically be listed here with administrative access.
  5. Choose REMOVE SELF: Select the option to "REMOVE SELF" from the list. This action signifies that you are removing your own access and association with this specific lock from your Yale Home account.

Note: Choosing "REMOVE SELF" will typically transfer ownership or factory reset the lock's connection to your account, allowing it to be set up by a new owner or re-added later if needed.

Why Remove a Lock?

Removing a lock from your account is crucial in several scenarios:

  • Selling the Lock: Ensures the new owner can set it up under their account.
  • Moving Homes: Disassociates the lock from your profile if you're leaving the property.
  • Transferring Ownership: Allows another user (like a family member or tenant) to take control of the lock management.

Following these steps guarantees that the lock is properly delinked from your personal Yale Home account, preparing it for a new setup or usage scenario.

Step-by-Step Guide Table

For clarity, here's a table summarizing the removal process:

Step Action Details
1 Open App Launch the Yale Home App.
2 Select Lock Go to the lock in the keychain.
3 Go to Guest List Navigate to the guest list.
4 Select Contact Find and select your contact.
5 Remove Self Choose REMOVE SELF.

By following these steps, you can successfully remove a Yale lock from your account using the Yale Home App.

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