The inability to cancel your YouTube Music subscription usually stems from not following the correct cancellation process through your Google account or associated payment method.
Here's a breakdown of how to correctly cancel, addressing potential issues:
How to Cancel YouTube Music (Premium)
The most common method to cancel is through YouTube's paid memberships page:
- Go to: youtube.com/paid_memberships.
- Click "Manage Membership" next to your YouTube Music Premium subscription.
- Click "Deactivate."
- Confirm you want to cancel by clicking "Continue to Cancel."
Potential Reasons for Cancellation Problems & Solutions
If the above steps don't work, consider these possibilities:
- Billed Through Apple: If you subscribed through the iOS YouTube Music app, you need to cancel through your Apple ID subscription settings. Go to Settings > [Your Name] > Subscriptions.
- Billed Through Google Play: If you subscribed directly through Google Play, manage your subscription in the Google Play Store app.
- Suspended Account: If your Google account is suspended, you'll need to resolve that issue before you can cancel.
- Payment Issues: If there are issues with your payment method (e.g., expired card, insufficient funds), you might need to update it before cancelling. Check your Google Payments profile.
- Incorrect Account: You might be logged into a different Google account than the one associated with your YouTube Music subscription. Double-check which account you're logged into.
- Recently Canceled: If you recently cancelled, allow some time for the change to propagate. You may still see the subscription active for a short period.
In summary: Ensure you're using the correct Google account and payment method through which you subscribed, and follow the cancellation steps through the YouTube paid memberships page or your respective app store (Apple App Store or Google Play Store).
