askvity

How Do I Edit My Zenni Order?

Published in Zenni Order Management 2 mins read

To edit your Zenni order based on the provided information, you will typically need to access your account and navigate to your order details.

According to the reference:

Steps to Edit Your Zenni Order

Here's a breakdown of the process to edit your Zenni order details, particularly lens information, based on the steps provided:

  1. Log In: Start by logging into your existing Zenni account on their website.
  2. Access Orders: Once logged in, locate the "Order Management" section. This is usually found on the left-hand side of the page.
  3. Go to My Orders: Under "Order Management", click on either "My Orders" or "Track My Order".
  4. Find and Edit Item: Within your order details, find the specific glasses you want to edit. The reference states you should "click on EDIT on the far right of the glasses in your cart". Note: While navigating from 'My Orders', the reference mentions 'in your cart', which may refer to an unsubmitted order or a specific view within their system.
  5. Make Changes: After clicking EDIT, you can proceed to make the necessary modifications. This process is specifically highlighted for changing any part of the lens, including updating the prescription.

This method, as described, allows you to directly alter details like prescription or other lens options for items within your order or items linked to your order history before finalization.

Related Articles