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How to Change Your Zoom Account Type

Published in Zoom Account Management 2 mins read

To change your Zoom account type, you will typically start by reviewing the available options and then accessing your account settings through the Zoom web portal.

Here are the general steps involved:

  1. Explore Zoom Pricing Plans:

    • Before making any changes, if you are interested in changing your Zoom account type, take a look at our pricing plans and options. This step is crucial to understand the different features and costs associated with each plan (like Free, Pro, Business, Enterprise).
  2. Access Your Account Settings:

    • Next, you will need to sign in to the Zoom web portal. Use your registered email address and password.
  3. Navigate to Account Management (for Owners/Admins):

    • Once you are signed into the web portal, look for the navigation menu on the left side.
    • In the navigation menu, do one of the following: If you're an account owner or admin with privileges to view account settings, click Account Management then Account Profile. This is where owners and admins can typically manage account-level settings, including subscription types.

From the Account Profile or related billing sections within Account Management, you would then proceed with selecting the desired plan, providing payment information if upgrading to a paid plan, and confirming the changes.

Summary Table of Initial Steps:

Step Action Details
1. Research Review Pricing Plans Understand available account types and features.
2. Access Sign in to Zoom Web Portal Use your registered credentials.
3. Navigate Go to Account Management > Account Profile For owners/admins with necessary privileges in the left menu.

By following these steps, particularly signing into the web portal and navigating to Account Management if you are an admin or owner, you can begin the process of changing your Zoom account type according to your needs.

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